Platform 1 (for Liverpool-bound trains) has a payphone, vending machine, and a waiting room. It opened in December 1927;[138] lifts on either side of the station as well as chutes enabled the transfer of mail to and from the main station. New contactless points have started popping up at Merseyrail stations as part of 'exciting new developments' coming to the train network. "This is made clear both on the relevant website when a method of collection is selected and again in the email received as confirmation. Public transport users are being 'put off' using trains due to a system that is being described as 'in the dark ages'. Ticket office window. "Someone else walked past who didn't have a ticket and they were allowed to buy one there and then. An Off Peak Day return from Chester to Liverpool currently costs 4.40 as of August 2010. Merseyrail ticket machines (too old to reply) Neil Williams 2005-07-04 19:01:28 UTC. Can I take my mobility scooter on the train? The role also has the opportunity to influence future strategy . You can renew 7-day season tickets at staffed ticket offices. Ticket Office Hours Saturday - 05:29 to 00:12. Our aim is to keep our customers on the move. . Belter bars and restaurants that wont break the bank! var date = dateObj.getDate() Unstaffed stations are fitted with a ticket machine to buy your tickets before you travel . Journey time to liverpool is about 45 minutes. For more information Click here . New Year's Eve -Train services finish early. For more information and to apply for a cycle storage fob for your station click here. Location. All rights reserved. [3] Other regional rail services in the metropolitan county are run by operators such as Northern; Me You can use the Journey Planner, linked on every page of the www.merseyrail.org website tofind out about train times and fares. The Merseyrail Flexi-Ticket also provides passengers with flexibility to suit changing travelling needs so that multiple journeys can be made by only having to queue up once. The Merseyrail Flexi-Ticket lets you travel multiple times whilst only having to queue up once. You can pay for your ticket with cash, card, contactless and Apple Pay. "I just think it's a bad thing for trains.". Click here for more information on Season Tickets. Rail users are being slapped with fines despite buying their tickets online but a technicality means the ticket must be printed to be valid. "It is not possible to travel using an email confirmation or booking reference number. Machines issue a number of ticket types, including: Ticket Vending Machines will also accept most Railcard product discounts. No, they cannot be used with the Merseyrail Flexi-Ticket. The station is situated on the Chester and Ellesmere Port branches of the Wirral Line, part of the Merseyrail network. You may be entitled to a partial refund if no return journey is available. Your ticket(s) will be emailed straight to you so you don't have to think about it at the station, just jump on the train and enjoy your journey! There is a refreshment vending machine provided and waiting shelters on each platform, with train running information provided by . Lime Street main line station ticket machines "64 of the 68 stations on the Merseyrail network have staffed ticket offices from the start to end of service, so it's quick and easy to purchase your . Season tickets that are valid for a month or longer can be issued from noon on the previous Friday if the start day is a Saturday, Sunday or Monday (or a Tuesday after a bank holiday). Wherever youre going with Merseyrail, start your trip with us. For more information onAssisted Travel please click here. Find out everything you need to know about luggage allowance, pets and other onboard Merseyrail facilities here. Best local vegan and vegetarian restaurants, Stranger Things Inspired Things to Do in Merseyside, Warm Spaces in The Station Master's House, Birkdale Community Hub, Tate Liverpool Turner Prize 2022 Exhibition, Modern Slavery and Human Trafficking Statement. , © 2022 Button IT Net If another customer objects to its presence, you and your animal must move to another part of the train. 1. - Timetable information is availablehere. "Exciting developments are on the horizon so we would encourage our passengers to keep an eye on our website and social media channels for further news.. Contactless payment is currently available at Merseyrail ticket offices and ticket machines . You can also check the accessibility of any station here. [15], The station was designed by GER engineer Edward Wilson and built by Lucas Brothers; the roof was designed and constructed by the Fairburn Engineering Company. For example, if you paid by credit card, your refund will go back on to your credit card. Unsure about where to start your adventure? Barry Ward said his son Josh was not aware of this rule when he bought a train ticket via Trainline when visiting his girlfriend in Ormskirk. We help customers across Europe make more than 172,000 smarter journeys every day. Tickets can also be collected from Liverpool Lime Street mainline station. Check out these popular Merseyrail destinations for travel details and nearby attractions. Find out more about our Advance ticket alert tool. Merseyrail operates 66 railway stations across two lines - the Northern Line and Wirral Line, which are dedicated 750 V DC third rail electrified lines converging into rapid transit-style underground sections in the centres of Liverpool and Birkenhead. I want to give feedback, how do I do this? CAC, SIGMA, CR. Car Parking Details Email: comment@merseyrail.org. ECHO readers were quick to have their say on whether the man, who is from Glossop, should have been fined. You can get up to a 1/3 off the price of Off-Peak train tickets when using a Railcard. Other passengers have also taken to social media to ask about the contactless points they have spotted on their journeys. Save 61% on average when you buy in advance. You can request passenger assist by telephoning 0800 0277 347 (Freephone) or 0151 555 1111. Catering: Vending Machine Tickets can be purchased at the ticket office at Chester Railway station or from the automatic ticket machine at the station. Engineering Works Feed. Or by navigating to the user icon in the top right. Children aged 5 to 15 need to buy a child ticket. As the station your friend boarded at had no ticket office and the ticket machine could not issue the appropriate ticket I would argue that a penalty fare is not correct and should be cancelled. Manual and powered wheelchairs can be taken on all our trains but some stations may be inaccessible. Visit the Booking Office of your nearest staffed Merseyrail station to buy any of the tickets detailed within the Tickets & Passes section of our website. Your interactive, shareable online planner & guide to great days out. Find the travel option that best suits you. var days = new Array(8);days[1] = "Sunday";days[2] = "Monday";days[3] = "Tuesday";days[4] = "Wednesday";days[5] = "Thursday";days[6] = "Friday";days[7] = "Saturday";var months = new Array(13);months[1] = "January";months[2] = "February";months[3] = "March";months[4] = "April";months[5] = "May";months[6] = "June";months[7] = "July";months[8] = "August";months[9] = "September";months[10] = "October";months[11] = "November";months[12] = "December"; You can view all the attractions which are accessible along the Merseyrail network, create your personalised day plan including train times and directions at Merseyrails leisure site. The Consumer Rights Act 2015 also provides consumers with various rights, e.g., rights where a service is not performed with reasonable care and skill (see section 49 of the Act - click here to read in full). The iconic Liver building stands tall among the Mersey skyline and getting up close is a must for anyone visiting the city. Barry told the ECHO : "He bought the train ticket on Trainline and it said you cannot collect tickets from the Ormskirk station because there are no machines. When travelling by train in the UK, you can benefit from reduced fares by choosing times of day that are less busy. Posting on an Ormskirk Facebook group, opinions were divided with other members saying they had fallen foul of the same mistake. . Station Location & Directions. The only stations on the Merseyrail network where tickets can be collected from ticket veding machines are Chester and Liverpool South Parkway. The station is staffed 15 minutes before the first service and 15 minutes after the last service. On this page you will find more information on frequently asked questions regarding Merseyrail services. Merseyrail takes you further. Win a Family Ticket to Southport Pleasureland! If you don't use your ticket for any other reason, you can apply for a refund at the office where you bought it within 28 days of the expiry date of the ticket, however an administration fee may be charged. Green Lane railway station serves the Tranmere area of Birkenhead, Merseyside, England. Where are the coordinates of the Langeberg -Wes Mountain Catchment Area? Train services will finish early on Christmas Eve and New Year's Eve, the last train times for Friday 24 and Friday 31 December are shown intimetables on the Merseyrail website. 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