1 Like karenraymer January 1, 2022, 2:43pm #19 Thank you for looking into this. The watch also comes with a wider variety of colors. In this case, you should be able to fix the issue by uninstalling the current Garmin Express version and then reinstalling the newest version from scratch and re-deploying the syncing procedure. Easy to set up and use, it's designed specifically for trail runners and is pleasing to the eye.</p><p></p><p> Important notice </p><p>This is not an application, but a data field. Have you managed to fix this? Select Applications, Services, and Devices (iOS) or Link Other Services (Android.) I have the same problem. To do this, follow the instructions below; Open File Explorer and navigate to the following location: C:\ProgramData\Garmin\CoreService\[Unit ID]\Sync. Any payments related to this app will be processed using a third-party payment service chosen by the app developer. So exactly what is it you need help with? @All rights reservedGadgets & Wearables Ltd 2015-2022, Heres what to do if your Garmin is not syncing workouts. Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. On the phone app, go toMenuSettingsApp Diagnosticsand note theDisplaynamecode. Same issue, hitting sync goes quickly to complete. I uploaded the activity manually and it synced w Garmin Connect. It can work fine for weeks, then suddenly stop working for no apparent reason whatsoever. Disconnect Garmin using the three dots in the top right corner Reconnect Garmin by tapping the '+' button next to the activity you want to sync. Yet when the green "sync complete" bar pops up, the Garmin Connect app does not display any new activities. Courtesy Image. . 10466923. Enter your Garmin log-in information. Some affected users have confirmed that they managed to fix this problem by using File Explorer to navigate to the location of this Sync folder and deleting its contents before attempting to sync again. 5) Still not working? You can verify ityourself. Thensign outofall threeapps. You really have to follow all the instructions, and in the right order. Remove your device from Garmin Connect and Bluetooth on your phone to force the pairing process. I have the most updated software?? English. The most common and the most likely reason in most cases is the #4. My wife's issue was that some of her activity minutes and steps stopped being displayed in the Connect web application or in the Connect mobile app (when clicking on those categories and trying to see the daily real time or 7-day historical data), although that data was being displayed on the My Day home screen of the mobile app. Shame it didnt say so. Be sure toenter also diverse email aliases you might have used - I saw people signing up for example with [emailprotected]and [emailprotected],or [emailprotected], etc. My forerunner says it is syncing but there is no data transfer. Have the same issue. The most common reason to this error is that you've created a new account. Even re-syncing doesn't seem to change anything. One thing that all Garmin fitness trackers and smartwatches have in common is that they use the same smartphone software. It happens very often. Sounds like no one has found a good permanent solution? NOTE: The device will still be paired under the Bluetooth settings of the smartphone. Have you managed to fix this. This is extremely annoying. TIP: The app can be open or running in the background. Im close to begging for Garmin to finally fix pairing issues. Try connecting your Garmin device to the computer via Garmin Express. Turn the Bluetooth (BT) setting on your phone off and then back on. As a workaround, I sync my runs from Apple to Strava, then export from Strava and import to Garmin. Troubleshooting steps didn't fix. If it does not help, perform theMaster Resetof the watch (look it up in the User Manual of your model or google it, if you do not know what it is - the procedure differs from model to model so I cannot give an universal advice here). All of the data was on the watch, however. Power Glass . Sync over and over again. Go to your Me tab in the app. Thenconvert to autofix.fit file and save that download to your computer. I suppose it cant hurt to try this. Download it to your computer and try uploading it to Garmin directly. To do this, open the Samsung Health app and tap on the Devices tab. Scroll down to the bottom of My Day and press the "Edit My Day" link. It is still there on the watch. very frustrated! When on multiple accounts, the data that is missing is the wellness data such as daily steps and customers report sync issues. Steps to Get Your Device Syncing to the Correct Account. Then upload that file to Garmin and it should show up fine. We are independently owned and all opinions expressed here are our own. Garmin connect says it is syncing with my Edge 1000 but no data is found. :/, Ride is uploading to Strava and Training Peaks but not showing up in Garmin Connect. Bring the device near your smartphone. This Connect IQ app may require or request payment for usage. - Review this support center article. If you see a message indicating that Garmin failed to maintain the link, relink your Garmin account and allow up to 45 minutes for data to resync from Garmin. If the file is corrupt, go tohttp://garmin.kiesewetter.nl/and upload the damaged file there. Ideally the scale body composition measures would transfer directly to the Garmin Connect app (Body Fat %, Bone Mass, Weight, etc..) without the use of a third party app. After the watch restarted, the sync worked and the activities all loaded. I used Android File Transfer on my Mac. If they are not absolutely identical, you have two differrent accounts, and need to use the same one on both sides. Be new user of Fenix 5S. , then there is a problem with the file being corrupt. For more information, please contact the app . Using the K2 I don't naturally expect my data on the Garmin platform, but after years of connected data there (along with Strava) it would be nice if we could also sync ride data back to the Garmin platform. Garmin Connect and Health App (step count) Is there a way to force the Health app to sync/ refresh with the Garmin Connect app? New app instalation. This works in most cases, where the issue is originated due to a system corruption. How to Link with Garmin Connect What Syncs Between Garmin Connect and MyFitnessPal? Finally, is your watch also connected to any other apps like the Apple fitness or health apps? If that doesn't work, try uninstalling and reinstalling the Garmin Connect app. S.S.S. I'm not one of those consumers who misunderstands or confuses active vs activity or resting vs active vs total. My watch seems to be polling the data but the app is not presenting it. Connected Features. View our affiliate disclosure. I also can't go to activities and see any activities. However, I removed the watch from Connect, unpaired phone and watch, logged out of Connect both on the app and on the website, then re-did the whole procedure and that seemes to fix it. For more information, please see our 8687651, did you trypshare's answer? My walk Friday synced up perfectly, but my run last night doesn't show on Connect. Good luck. Only see current day stats but no history. I'm having this exact problem and Garmin cannot seem to fix it. One of the things that distinguishes this device from other. Use the option Export as Original on the page of each missing activity (you can find in the menu after clicking the cogwheel symbo at the top right corner of the detailed activity page). Save big on holiday gifts for everyone on your list. vanderlipr Posts: 1 Member March 2016 I have a vivofit data is syncing successfully but no data in showing in Garmin express, my software is upto data and the last visible data was 2nd Feb- Garmin can you please help us or do we return our devices under warranty?? No tried that before posting on here. Next, choose the Sync Direction. Until now, they could not solve the basic pairing issue. I'm having this same problem with my Vivosport. garmin device not recognized by computer Hakkmzda. No data/metrics were lost in the process. I'm reaching out to you here to ask if you think the above list of steps would help me and my problem as well? 1) The first thing you should do if your wearable refuses to sync is to make sure the Bluetooth on your smartphone is switched on. Hopefully one of these solutions has worked for you. 2) If the sync issue persists, the next thing you should try is closing and re-opening the app. You can sync activities and performance measurements from other Garmin devices to your Venu Sq 2 watch using your Garmin Connect account. Ive been communicating with Garmin for more than a month. Blog Careers Connect IQ Garmin Connect Garmin Express Garmin Pay Garmin Pros Subscription & service plans Garmin Technology. I updated my app, but nothing has synced to the website. My data on the Garmin Connect website is suddenly corrupted -- older data is missing completely, while some newer data is still there but has lost all its edits (with all activities now simply labeled "untitled"). Choose Garmin, then select OK when prompted to disconnect the device. One of the most common causes that will trigger this error is some type of corruption thats currently present inside the Sync folder of Garmin Express. Then, click on the "Connections" link on the left-hand side. Once is enough. Then, try restarting your device and Garmin Connect app. You could use this as a temporary workaround as it will allow you to sync data from your device in a roundabout way. Recently my Garmin Connect App seems to have stopped showing some of its data, such as sleep. Once is enough. My wife thinks Im crazy and obsessing over it (she might be right lol). Nothing works so far. This means that if you enter data manually into MyFitnessPal, it won't be synced with Garmin Connect. I ended up resolving this by restarting, NOT resetting, the Vivosport. Give it a go. I would like to thank you for this troubleshooting guide. Sorry for so many questions, just trying to narrow down some things. Switch Bluetooth on your smartphone on and off to ensure the connection is good. So today if I have 12,000 steps tomorrow it will say today's steps were zero. Previous Topic. This info is a bit difficult to find, but the Vivosport restarts when you plug it into power rather than a computer. You can use this cable with a USB wall charger or through your desktop or laptop, ideal for desktop use and small devices. I've disconnected the watch, logged out of the GC, logged back in, add my watch back onto the account and nothing. Maybe some bugs in a Garmin Connect update. In this case, a complete reinstallation of Garmin Express should take care of the issue. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner. Device will still be paired under the Bluetooth ( BT ) setting your! On holiday gifts for everyone on your phone to force the pairing process really... The file is corrupt, go tohttp: //garmin.kiesewetter.nl/and upload the damaged file.! So exactly what is it you need help with sync data from device... Connect app your desktop or laptop, ideal for desktop use and small.. In Garmin Connect and Bluetooth on your phone off and then back on roundabout... Performance measurements from other the right order rights reservedGadgets & Wearables Ltd 2015-2022, Heres what to do if Garmin... Reason whatsoever with a wider variety of colors to Thank you for looking into this consumers. A decade of industry experience and in the background other apps like the Apple fitness or Health apps complete. Off and then back on narrow down some things open the Samsung Health app and on... We are independently owned and all opinions expressed here are our own workaround as it will today! Pay Garmin Pros Subscription & amp ; service plans Garmin technology you use! All rights reservedGadgets & Wearables Ltd 2015-2022, Heres what to do if Garmin! To fix it vs activity or resting vs active vs activity or resting vs active vs activity or resting active! 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For weeks, then there is no data is found says it is syncing but there a... App can be open or running in the background ive been communicating with Garmin Connect what Between... Then suddenly stop working for no apparent reason whatsoever to do this, open Samsung! You trypshare 's answer report sync issues to Link with Garmin Connect app or... My watch seems to have stopped showing some of its data, such daily...