https://www.fairtrading.nsw.gov.au/Consumers/Buying_services/Entertainment.html, https://www.liveperformance.com.au/default.aspx?s=newsdisplay&id=405, https://archive.treasury.gov.au/documents/1914/PDF/Ticket_scalping_report.pdf, https://www.consumerlaw.gov.au/content/Content.aspx?doc=home.htm. When you visit ticketek.co.nz you will now have a completely personalised experience with tailored content appearing based on your location and genre preferences. You may not be permitted to take into the event, or use, cameras or other photographic or recording equipment (including mobile phones). . Ticketek Gift Vouchers are valid for 18 months from their date of purchase. Can I use my existing Ticketek Gift Voucher to purchase another Ticketek Gift Voucher? As such, except as specified in these Terms and Conditions, all claims in connection with tickets or events are the sole responsibility of the Seller and, except to the extent required by law (including the Australian Consumer Law) Ticketek otherwise has no liability to you. When a My Ticketek customer places seats on hold, the Ticketek website will clearly identify how long their seats will be held for. How do I update my credit or debit card details once they have been saved? To purchase more than one set of tickets to multiple events, click on the. A valid concession ID must be presented when purchasing concession tickets at a Ticketek Agency. Children age 3 and older require a ticket. Has anyone been able to get their Ezy ticket reissued with a new code? Overall my experience proves why the App has a less than 2 star rating. DATE. Hi have made 2 appointments to talk to someone at Ticketek and have had no one ring. . Information about any concession or child tickets will be provided at point of sale. Please note that the Payment Details page is not accessible from the mobile site or mobile apps. Cannot fill in request form as the event we have paid to go and see is not in the dropdown menu so the form will not submit. This is so we can show you upcoming events in your vicinity. You can purchase and reserve tickets in any combination up to the ticket limit for the event. I hope that my discovery is helpful to users of the Ticketek mobile app when using AFTERPAY. We cooperate fully with the Fair Trading departments when those departments are pursuing ticket scalpers. Currently, the cheapest seats are in the 'Bronze' section, with adult tickets selling for $49. Hi I just made a booking. Don't worry though, until you finalise your purchase the value will remain on your voucher. It will be Ed's first tour down under since his record breaking 2018 Divide Tour, which saw Ed smash the record of the highest selling tour in history, with a phenomenal 1,006,387 tickets sold across Australia and New Zealand alone. Locate your ticket by the Ticketek Logo and event name and tap on the event pass to view. How will I know when my content is personalised? These special event Gift Vouchers can only be redeemed through Ticketek Agencies for the events which they relate to. Wondering if I can add one more person to the booking and not be charged another fee? Accessible Seating What happens if my phone is out of battery or my network coverage is low when I get to the venue? Group discounts may be offered but do not apply to all events. Print this PDF as this will be your access to the event. They must present the relevant concession documentation at point of purchase and upon entry to the ground. For clarity, Ticketek may limit, suspend or terminate the MyTicketek account of a user which has been activated primarily to circumvent temporary or permanent suspensions already in place with respect to a different account. Discover New Events. Persons aged 15 and over as at 1 January 2023 are classified as an adult, unless they hold valid Concession identification. Otherwise, you must apply for a refund by the earlier of: (a) 4 weeks after notification of the reschedule or relocation; or (b) 72 hours prior to the event. Ticketek Gift Vouchers can also not be redeemed for events that don't have tickets on sale through Ticketek. No - Most venues have only a small slot in the turnstile where the ticket or mobile phone is inserted to be scanned. This table should be used as a guide only and the information contained is subject to change without notice. You will need to be signed in to make a purchase tickets online, so sign up to My Ticketek and reap the extra benefits membership brings it's FREE! 6:00 PM. Will I be notified of event / gate changes? The new 'My Events' section on the Ticketek homepage lists events that match your region and genre preferences. Are there any events I can't use my Ticketek Gift Voucher for? For location services: Settings -> Privacy -> Location Services, for notifications: Settings -> Notifications. AAMI Park. At this time Ticketek NZ cannot post tickets overseas. These members must use their 2023 membership card which has their 2023 . Click on the Event Title link or the BUY NOW button to see more information about the event which interests you, Keep your "preferences" up to date so we only send you information about the events important to you, Be the first to know about the latest events by, To find out more information about one of the hundreds of venues ticketed by Ticketek, select, Click on your chosen State to view the venues in that region. You can also get it delivered instantly by selecting ezyTicket as your delivery method and receive it as a pdf attachment via email. What can I redeem my Ticketek Gift Voucher for? Restricted view refers to those seats which may have objects which limit the line of sight, When you're happy your selection is correct, click the Go To Payment button. Audiences will be taken on a musical magical carpet ride by Australian musical theatre stars Amy Manford (The Phantom of the Opera), Andy Cook (Moulin Rouge! To opt in, you simply need to authorise Ticketek to access your Facebook friend details and agree to share your seat details with your friends. A complete list can be viewed in our Refundable Tickets Terms and Conditions of Sale here. Disney 100: The Concert features theatrical level sound, lighting, LED screen, haze and other SFX, which may impact those with audio or photo sensitivities. - Ticketek website. The tickets are sold on a first in best dressed basis, meaning that all friends receiving the invite may not be able to get the tickets. How do I request a refund if I have purchased Refundable tickets? Please not that some show elements may not be suitable for small children. Ticket Scalping - patrons who have purchased tickets in a manner which in any way breaches section 30C of the Major Sports Facilities Act 2001 (Qld) may be refused entry to the stadium. Platinum. Postponed and Cancelled Events. When booking from overseas, we recommend you choose either of the delivery options below when they are available: Ticketek is unable to guarantee ticket delivery by mail to overseas addresses due to the risk of post being lost in transit. There was a spelling mistake in the email address entered. For select events, our hours of operations may vary. If it's unclear what a Family ticket consists of on your event page please submit a request and we'll get back to you. When purchasing tickets for a particular event you may be limited to a specified number of tickets. Am trying to purchase 3 Tickets for Mary Poppins the Musical using AFTERPAY and the Ticketek msge read unable to process so cant proceed, check details and try again later. Super Netball: Fever v Vixens. When I buy and send mobile tickets to my friends, do they need to download the Ticketek app? Please ask your friend to check their junk mail. Yes, 90 days after the event, tickets will automatically be removed from your Ticket Wallet. Full Ticketek Refundable terms and conditions of sale can be viewed here. Where hand held scanners are used, simply present the mobile ticket to the customer service representative for scanning. Ticketek Online Terms of Use and Privacy Policy. Sign In is displayed at the top of the 'My Events' section. Yes - you can forward one or all of your tickets to any phone of your choice (consult the user manual for your particular handset for instructions on how to do this). To do this, please check the 'keep me signed in' box when you log in. Am I able to 'top up' my Ticketek Voucher with more credit? Yes, if you don't log in you will see a selection of national events. Children aged 3 and under as at 1 January 2023 are entitled to enter the ground at no charge; however they must not occupy a seat. iPad, tablet PC, laptop) to gain entry to an event? We will be in contact with you within two business days of receipt of this information. Refundable tickets offer enhanced cancellation rights if you can no longer attend an event for one of the listed reasons such as sickness, travel delays and adverse weather. Access for Juniors (Under 18) is free, however all attendees must redeem a ticket in advance of the match. Babes in Arms Policy: Infants under 12 months are admitted free but must be seated on a carer's lap for the duration of the concert and not occupy their own seat. . TicketekFor accessible booking needs please visit the following Ticketek page for information here. When attending the event ensure you can present your card on request. Ticketek takes a range of steps in an attempt to reduce the incidence of scalping, which are set out below. - Membership Services Office at the Club. It wasnt my job to call them out on it but it was fun listening to some of the bullshit they came up with trying not to get fined by inspectors questioning them. You may be required to submit to a search of your person and/or possessions before entering the event. Other customers may be in the process of completing their transaction on all remaining tickets, or the number of tickets requested is greater than the maximum available adjacent seats. I contacted Afterpay and said the same thing to them - how can they offer a payment service that doesn't work with that vendor (in this case Ticketek, their customer). Will I see personalised content on the mobile site? My Ticketek; Gift Vouchers; 12. You can only save the details of one credit or debit card to your My Ticketek account at any one time, so if you choose to save newly entered card details they will override any previously saved card details. If I try and sell them they then may be refunded, if we don't use them and I don't get a refund I've lost a lot of money.Help!! Tickets purchased through unauthorised ticket on-sellers are not guaranteed admission and avenues of . What does Ticketek do to prevent scalping? If you are a My Ticketek member and you would like to unsubscribe: To stop receiving the online email newsletter: Subscribe to receive My Ticketek emails and/or SMS and you can be the first to receive news, offers, updates, event information and a weekly My Ticketek Newsletter with all the latest entertainment news. %PDF-1.5
Children aged 4-14 as at 1 January 2014 are eligible to purchase a junior ticket. Ticketek. Ticketek's service and handling fees range between $4.75 and $5.80. 18/03. On any smart phone, go to ticketek.co.nz in your mobile browser to view the mobile site. Going to an event with a social club, company, school, family or friends? Gift Vouchers can also come in pdf format, which can be printed. As a condition of sale, there are no refunds, exchanges or cancellations once the booking is complete except in accordance with applicable laws in the region of purchase. Your unique Voucher ID can be found on the front of all Ticketek Gift Vouchers.
Event promoters decide whether or how to offer concessions and children's tickets, and certain venues are affected by alcohol licensing laws so minors can not attend. What are the different types of Ticketek Gift Vouchers? Delivery differs depending on the event, please refer to the specific delivery information on the event page of the event you purchased for. Tickets may not, without the prior written consent of Ticketek and the Seller, be resold or offered for resale at a premium (including via on-line auction or other unauthorised resale sites) or used for advertising, promotion or other commercial purposes (including competitions and trade promotions) or to enhance the demand for other goods or services. We endeavour to deliver tickets within New Zealand in 7-10 working days in accordance with New Zealand Post guidelines. Round 20. Will the event be reserved seating or general admission. Find game schedules and team promotions. Juniors Junior tickets apply to ages 5-14yrs inclusive. Once a ticket is added to Passbook, you can the drag back of the event pass to initiate a manual update of details. bigdog8300 6 yr. ago. You are responsible for knowing the contact details of all attendees in your group. Please help. yes they do , i had to book under accessible seating form and put in details of companion card and pay for one ticket. Type in a keyword (artist or event name, team, venue, state etc) in the Search field and click 'GO'; OR. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. I purchased tickets for Brian Cox in Sydney. Many events have reduced price children's tickets. ezyTicket - your ticket is emailed to you in PDF format. How do I find out the expiry date of my Ticketek Gift Voucher? If you purchased online or through our call centre please contact Customer Service for further assistance. Unless otherwise provided under the Refundable Tickets Terms and Conditions of Sale (if applicable): Admission to an event is subject to the Sellers Terms. Junior . You may also want to check venue, promoter and Ticketek event pages for any age recommendations. However, if you chose ezyTicket, this will be attached to your confirmation email in PDF format. Your confirmation email will include all of your delivery details, plus your customer information. The season will feature eighteen clubs and is scheduled to run from 16 March until 30 September, comprising a 23-game home-and-away season, the longest in league . Brisbane Roar ticket prices - pre-purchased per game. No, you can't select Refundable tickets when purchasing Ticketek Gift Vouchers. VIP PACKAGE:
My Ticketek Gift Voucher has no Voucher ID? ticketek junior ticket age. Change of mind is not an approved reason. Buy guaranteed tickets for sold out events at a fair price. For information regarding ticketing of live entertainment and sporting events, or to obtain a copy of the Code of Practice for Event Ticketing contact Ticketek or refer to www.liveperformance.com.au. WHAT YOU NEED TO KNOW. Below is a list of the information you should provide us with in your initial contact: ** Some venues have an exclusive ticketing contract. Please note cast are subject to change. Scanners work much better with a bright screen and it will save you time at the venue entrance changing it if your ticket won't scan. Not near an outlet, so any help would be appreciated. If your Gift Voucher is a pdf, the expiry date is 12 months from the purchase date listed. If you are buying multiple mobile tickets, your friends don't necessarily need the Ticketek app you can simply forward on the mobile ticket SMS to your friend and they can open the link on any internet enabled smartphone on the day of the event to gain entry. This may mean that the voucher was purchased prior to September 20, 2013 and can only be redeemed at a Ticketek Agency. National Rugby League - State of Origin, Finals & Grand Final. You may also wish to consider taking out a relevant insurance policy to cover for any losses in the event of cancellation, rescheduling or relocation; The Seller reserves the right to add, withdraw, reschedule or substitute artists, performers, teams or players and/or vary advertised programs, prices, venues, seating arrangements (including ticket categories) and audience capacity. Yes, you can turn on and off notifications and location services at any time within the 'Settings' menu of their iPhone or the app?. For example, if eight seats were placed on hold and two have already been purchased, the next My Ticketek Customer can buy between 1 and 6 seats. I have news.. AFTERPAY worked .I experimented with the print option field. . been purchased via Ticketek, the nominated ticket resale platform is Ticketek Marketplace (https://marketplace.ticketek.com.au/). Sat 11 Mar 2023. I would still like my tickets mailed to me at my overseas address, is this possible? For security purposes, you must still enter your password when purchasing or updating your account details. Refundable tickets are an add on option available for customers to purchase during the purchase of their event tickets. Ltd. All Rights Reserved. The obstruction varies in different venues. Sweet, cheers. Ticketek has also been an active participant in various government forums relating to ticket scalping and has also over the years worked closely with Live Performance Australia on this issue. Yes, you can change your region using the location menu at the top of the Ticketek homepage and we'll remember this choice for your future visits. Buy and sell tickets online for concerts, sports, theater, family and other events near you from Ticketmaster. Ticketek Australia | Official Tickets for Sport, Concerts, Theatre . BUT. they say they cannot trace Afterpay payments, despite me passing on the Afterpay payment code to them. Ticketek is an absolute disgrace - how they are allowed to continue to trade in Australia is beyond belief. By attending the event, you and each attendee in your group acknowledge and agree that you each may be filmed and/or recorded and you each give permission to the Seller and Ticketek to use your image, likeness and voice obtained at the event in all media throughout the world for any purpose and without any compensation. You will need to make sure you purchased your tickets with a My Ticketek account so that your tickets will appear on Marketplace. The original expiry date still applies to any balance remaining on your voucher. Yes, if your tickets are purchased through Ticketek then these tickets will be in your account and can be sold on Marketplace. I wasn't told about this when booking and lost all the money due to my daughter having covid on the day, When are the tickets for Sydney guns and roses are sent out to us that already paid for them, Ive been contacted 2 times to say I will get my money back but as yet have not received it how do I speak to someone regarding this, Can I purchase general admission tickets for Parramatta game Thursday night, My card has been blocked fir some unknown reason, Kylie, my card has been blocked when trying to buy AFL tickets yesterday and today. You will be able to update your credit or debit card details during a purchase transaction by entering new card details and leaving the check box checked to save the newly entered credit or debit card details. So low-and-behold it was clear that my mistake was clicking to print at home , obviously it didnt like it because I was trying to book using the mobile app. I am having trouble logging in and cannot retrieve my password using the forgotten password facility? And secure your tickets now! On some occasions seats are released closer to the event. Please comply with any stated ticket limit for this event. Can I use more than one Ticketek Gift Voucher in the same transaction? No, you can continue to use your mobile ticket. If you would like your event to be one of these, we would love to hear from you. Children aged 3 and under as at 1 January 2023 are entitled to enter the ground at no charge; however they must not occupy a seat. 3) Signed concert program, Ticketek is selling for the following venues only, New South Wales / Australian Capital Territory, Riverside Theatre, Perth Convention and Exhibition Centre, Perth, WA. I ordered a digital download, CD and/or DVD with my ticket purchase, how do I receive this? Children aged 6-14 as at 1 January in the current year are eligible to purchase a junior ticket. Gold. Ticket limits apply to ensure fair access to tickets for fans, and as a measure to minimise ticket scalping. See the Sky Blues in action and enjoy the excitement and drama of Sydney FC games. Each ezyTicket PDF attachment represents an individual ticket to the show, with its own unique barcode that must be scanned for entry. Change My Location
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If they are using an iPhone they have the option to 'Add to Ticket Wallet' (they will need to download the app to view the ticket in their wallet). Super Netball Tickets on Ticketek Super Netball Tickets on Ticketmaster. Where do I redeem my Ticketek Gift Voucher? 2) Post-show meet & greet with conductor Jessica Gethin and members of Disney 100: The Concert cast
They will be assigned the next two seats along (next to Invitee A). A child under the age of 3 is considered a lap child. Dispatch commences on Monday, 6 March 2023. n& ^!$xsC1
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That your tickets will be provided at point of purchase and reserve tickets in any combination to... You must still enter your password when purchasing concession tickets at a Ticketek Agency date is 12 from... Of the match concerts, sports, theater, family and other events near you Ticketmaster... Days in accordance with new Zealand post guidelines be redeemed at a Ticketek Agency on any phone! Attempt to reduce the incidence of scalping, which can be viewed here current year eligible! Want to check venue, promoter and Ticketek event pages for any age recommendations the... Should be used as a guide only and the information contained is subject to change without notice we. 90 days after the event, please check the 'keep me signed in ' when! Plus your customer information purchased via Ticketek, the nominated ticket resale platform Ticketek! A new code purchased via Ticketek, the expiry date of my Ticketek customer places seats on,... Id can be viewed here box when you visit ticketek.co.nz you will a. A complete list can be found on the ticketek junior ticket age unique barcode that must be scanned when the! Are an add on option available for customers to purchase more than one Ticketek Gift Voucher?... Sydney FC games any balance remaining on your location and genre preferences theater, family or friends must presented... Buy guaranteed tickets for fans, and as a guide only and information... My Ticketek Gift Vouchers can only be redeemed at a fair price tap on the mobile ticket the! Be attached to your confirmation email in PDF format, which are set out below to check venue promoter. Nz can not post tickets overseas 2014 are eligible to purchase another Ticketek Gift Voucher for mobile phone is of!