No one who has been made aware of this situation thinks that it’s acceptable, except of course for Questrade.com who still refuse to return money which doesn’t belong to them no matter who legally asks for it.Since the investor has been extremely patient and wasted hours trying in vain to reason with Questrade, who flat out refuse to return funds that they have decided to keep since may 2012, I’ve taken upon myself to publish this story and pass on the information to my colleagues, including one who works for a TV Station, to help recover the money from Questrade and help others being cheated by Questrade.So many try to talk to Questrade in private or file official complaints with the regulators, hoping they will do the right thing, without any results. Please do a quick online search to find all the horrible experiences and the negative comments from their current and former customers.I have done a great deal of research and according to the multiple official complaints and blog posts, “Questrade is a dreadful company” would be an understatement.Judging from the information that I’ve gathered, all those posts warning people to “STAY FAR AWAY from Questrade” in all kinds of colorful language seem 100% correct.It’s up to you to decide if you believe all those reviews praising Questrade.com or all the “Questrade is a wonderfully great company. **** Mary J. ** Mary J. If you made an online bill payment or you paid by cheque, the amount will be refunded to you.”Questrade will not refund your deposit. BEWARE - STAY AWAY !!! It's also possible to trade OTC options in the US.If you are Candian, can also invest in Questrade Portfolios. They are also ignoring my financial institution’s requests to return my funds to my account.- From my experience, Questrade is deliberately misleading, taking advantage of people and is the perfect place to get ripped off .- People shouldn’t believe anything written on Questrade.com or in their documents, because their statements are meaningless, since they can say or write anything they want and not be held accountable by anyone including the supposedly regulators.- It’s only the illusion of low commissions. Please keep in mind that this is the same bank account which all the Questrade customer service representatives agree is verified and they’ve all confirmed that it’s the one and only account from which Questrade originally received my money, using bill payment, and that it’s the same account that I’ve used to recover part of my funds using EFT.- All conversations with Questrade employees always start with: “This is strange. You choose if you want to get a notification as a pop-up message, audio alert, SMS, or e-mail.You can have access to reports on the summary of their activity, orders, positions, executions, and balances.Questrade's list of available asset classes is impressive. FOREX.com Demo Account Whether you're new to currency trading or already an experienced forex trader, our risk-free $10,000 forex demo account is an ideal way to get started at FOREX.com. That is not client support, that is an abomination and I intend to make it my hobby for the next few months until every cent of my $923.45 CAD is returned to me with an apology of mass proportions. Questrade forex fees are high, although it is one of the only top Canadian stockbrokers who offer forex trading.
Emp., you are their superior at Questrade and you have the power to make a change. I’ve encountered a barrage of incompetence and deception trying to recover my funds. I am actively spreading the word of my ordeal through any medium I can until the problem is fixed I have gotten a letter to the editor posted in the Kingston Whig-Standard and am awaiting publication of my letters to the Toronto Star, Toronto Sun and the Globe and Mail. Robert Chandler is the name of the “manager” I spoke with. Even though the I don’t see why you can’t transfer your funds.” “I can see that the bank verification is complete. Also, I have a TaxFreeSavings account, which means no margin account, no loans, no borrowing, no overdrafts. I just wanted to give you a big thanks!
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