And, according to A.T. Kearney, the country is constantly updating the skills and knowledge of its talent pool to keep up with the evolution of outsourcing trends and automation technology.Long considered the most westernized of Asian countries, the Philippines is well aligned to North America culture making it an ideal location for customer care programs. Come see for yourself!Our six PCI certified centers are strategically located in highly accessible areas for our team members and clients.As in all of our global centers, we believe that inspired workspaces inspire workforces.
In 2018, over 12,000 TELUS International team members participated in TELUS Days of Giving events around the globe.
This makes getting to our centers easy for both team members and clients. Deemed a “best employer” in the region, our unique recruitment programs ensure a steady stream of qualified candidates. Since 2005, TELUS International clients have enjoyed tremendous success in the region benefiting from a growing university-educated population, competitive labor rates and stable communications infrastructure. 625 K J’aime. From themed meeting rooms and onsite gyms, to games rooms and trendy cafes, we aim to ensure that our team members are well served in order to best serve our clients. TELUS International maintains delivery centers across North and Central America, Europe and Asia and is known for its strong “employee-first” corporate cultureTELUS Days of Giving is a charitable initiative in which team members volunteer in their local communities. TELUS International launches TI University (TIU) in the Philippines, and later globally, to provide subsidized, onsite education for degree completion while working. The TELUS International Philippines team work together to deliver future friendly services, and the TELUS values guide the way: ◘ We embrace change and initiate opportunity ◘ We have a passion for growth ◘ We believe in spirited teamwork
Our goal is to create a work environment that keeps our team members engaged and our employee retention well above industry averages. Benefit from cost savings without sacrificing program quality. TELUS International's solutions cover customer experience, digital transformation, omnichannel solutions,TELUS International has contributed to industry knowledge, mostly through white paper development on topics that include chatbot implementation, outsourcing best practices, and delivering omnichannel customer experience. Since 2005, TELUS International clients have enjoyed tremendous success in the region benefiting from a growing university-educated population, competitive labor rates and stable communications infrastructure. TELUS International Philippines, Manille. Today, TELUS International maintains six sites strategically located throughout metro Manila supporting customer experience and digital IT outsourcing for some of the world’s top brands.
See how the Culture Value Chain can transform your customer experience organization. Our teams have the professionalism and empathy you’d expect to meet customer demands.From PCI certified centers to LEED certified buildings to carrier grade communications infrastructure to robust security and business continuity protocols, we ensure your programs are safe, secure and always on.
From dynamic operations floors, to themed meeting rooms, to onsite fitness, education and healthcare facilities - it’s no wonder our team members are so engaged when it comes to serving our global clients. This is the official Facebook page of TELUS International Philippines In fact, we boast a local employee engagement score above 90% - positioning us as a global leader across all businesses and industries.
As one of the world's largest English-speaking nations with a 95% literacy rate, the Philippines remains an undisputed leader in customer service outsourcing. 2008 Building an onshore presence To meet client demands for onshore support and Spanish-language requirements, TI refurbishes a 100,000 sq ft. facility in Las Vegas, Nevada.
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