KEY FEATURES. 0/10 don't recommend! Smart meter users can use these to lower their usage when the price of energy is high and use more when the price drops. a bill or statement, Set up & Meter readings are important because they enable us to provide you with an accurate bill based on the energy you have used. British Gas. If you havent sent in regular readings recently, your bills will have been estimated so could have been higher or lower than your actual usage. - Submit meter readings for more accurate bills. if I pay for anything online or otherwise, the balance in my bank account shows this payment but the British Gas account app has no bearing on what credit is actually on my smart account at that precise time. It is really useful if you live in the UK and want to keep close tabs on the costs of your energy consumption. Again, this factor is prescribed in the above regulations. write down the number from left to right. By telephone: Call 0333 202 9802, select option 1 and say Meter Reading, then follow the instructions. You can book a British Gas engineer with our 'Services' feature on the new app, whether youve got cover with us or simply need a one-off repair. Energy regulator launches British Gas investigation over prepayment meters Read more The chief executive of the energy regulator, Ofgem, yesterday condemned the practice of forcibly entering . 1 Post. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. The british gas apps are soo bad as is the website. - Top up your smart pre-pay meter. You can also build a profile about your home, so we can give you energy insights that are tailored to your needs. Here, the electricity being consumed no longer has a perfect waveform, instead it acquires an erratic pattern. Dial *977# and follow the steps. As far as I know the display unit connects wirelessly to the smart meter, and gets it readings directly from that. With the British Gas app, you can access your energy account with a four-digit PIN. Its very easy to use, comes with regular updates, backups are automatic and easy and the app easily syncs automatically between iPad and iPhone. I always select YES but it never gets saved. business energy, Leave British Gas these uncertain times. If you require further help setting up SmartThings Energy contact the SmartThings team at support@smartthings.co.uk or via web chat here. howmuchcaniget Forumite. I really regret switching and its only been a couple of days! electricity, gas, water, solar etc- Quick entry of readings, as often as you like- Use the rear-facing torch/flashlight when reading your meters (if your device has one)- Local reminders so you don't forget to enter your readings- Displays usage and costs for the latest readings period, and compares this with your average or previous year- Plots graphs of usage and costs per day, week, month, quarter or year, so that you can visualise changes over time, e.g. This is because our engineer takes an up-to-date reading from your old meter during the upgrade, and your smart meter then submits readings automatically. Hardware. Energy Insight, Large business energy The Citizens Advice consumer service can assist you with this and provide independent advice on energy supply. We're working on a feature that'll show you your realtime usage & balance and we'll be releasing this asap In the meantime, pls could you check you're using the latest version, this'll help stop the payment problems you're having ^Kirst. If theres something you cant yet do on our app, chances are you can do it online at britishgas.co.uk. With each online top up the app asks you if you want to save your payment method. Its your energy-saving app Got a smart meter? Last modified on Thu 2 Feb 2023 09.47 EST. Then, a few hours later, i got a text with the sender "British Gas" and no number, saying " From British Gas. NW. . business, Business wait until you see '01' with numbers followed by 'M3'. We would like to show you a description here but the site won't allow us. 120 Posts. Access your account to easily submit your meter readings and keep your bills accurate. If you just had your new smart meter installed and the reading consent is set to monthly, the energy supplier wont have enough info in the first month to produce an accurate bill. He was spending an extra 30 a month on water than he needed due to a leak. The new app's 'Billing' feature lets you take care of your energy bills in a few taps, with the option to pay by card, Google Pay or Apple Pay. The figure is then multiplied by 1.02264 as prescribed in the above regulations. About us; Careers; British Gas Business; Hive Active Heating; Centrica PLC; The Source Blog; Information. In the Netherlands those smartmeters (electricity & gas)are going to be deployed nationwide (over a period of some 7 or 8 years I believe) starting next year. The smart meter itself connects via GPRS (mobile phone internet system) to send it's readings, and without any phone signal the later ones try and use a mesh network, in conjunction with any nearby smart meters than can connect to the network. Thanks, your British Gas team". But they do give us more accuracy around your billing. Step 2. Download our app. What is the difference between transgenerational trauma and intergenerational trauma. The conversion factor from cubic feet to cubic metres is 0.0283 therefore: 1 cubic foot = 0.0283 cubic metres. The supplier can do some things remotely but if that doesn't work then an engineer visit will be required. Have a recent bill to hand to easily submit your energy meter reading. etc. electricity, New gas & Gas Meter Mate puts you in control of your gas usage -record and submit your own gas meter reads and say goodbye to inaccurate estimated bills. British Gas has a number of different ways that you can submit a meter reading. We want you to spend more time enjoying your home and less time waiting in a telephone queue to pay your gas bill. Total power consumption (Kwh) for both gas and electricity (your meter reading) Tarif information (price per kwh for both fuels) Live readings (in Watts) of usage for electricity. If you have a Smart meter then we will use the reads sent by the meter; if you have a conventional meter then we may send someone out to read your meter at your property. Energy We are continuing our quest to make our app more stable and have made fixes and optimisations in this update. Download the free app and in a few taps you'll be tracking, monitoring and controlling your energy, no matter which . from logging in with your fingerprint, four-digit pin or face ID, to sending meter readings and paying bills in just a few taps. bills, Set up a Copyright 2023 Apple Inc. All rights reserved. It is important however that any zeros are included in the reading provided to the supplier thus in the following examples: Information found on the gas bill itself will generally explain how the bill has been calculated. Contact the British Gas customer service team. Mine shows daily usage but the app shows nothing since mid feb. Debt target: 19,000.00. Each region of the UK has its own gas and electricity distribution network operators (DNOs). Get a By having everything online only, the company saves money on overheads, and therefore you save money on your bills. Submitted by Hertog on Fri, 14/03/2014 - 20:17. meter self-read platform to get your bills. Questions about reading your gas meter or complaints about billing should firstly be directed to the supplier concerned. Direct Debit, New gas & electricity Established in the 18th century as a small fishing village, the city grew rapidly in the early 21st century with a focus on . Debit, Direct Debit If you have less than 1,000 in savings and . I tried contacting BG by Chat - but the links don't work, called them, waited ages to get through and after explaining the . Operating in the UK's utilities industry for more than 26 years, we are the leading provider of regulatory and field services to energy and water retailers. meters. - Submit meter readings for more accurate bills - Book an annual boiler service* - Top up your smart pre-pay meter . your online account. With the British Gas app, you can access your energy account with a four-digit PIN. Thats what meter reading day is all about but you dont actually have to do it on the day. If your supplier is unable to do this for any reason then you may want to take the reading yourself and provide this to the supplier. Bill Relief Scheme, Help with my online You have rejected additional cookies. Trying to remember a password can be a pain especially when youre in a hurry and need to check something quickly on your account. Did you know that with a smart meter you may never have to submit a meter reading again! Let's face it: paying a bill isn't fun. For quick help and advice, why not try live chat. Divide by kWh conversion factor (3.6). Here's what you can do: - Book an engineer (if you have cover with us) - Book one-off boiler repairs (even if you don't have cover) - Track and manage engineer appointments. Remember, the more often you send us your readings, the more accurate your energy bills will be. To read the meter: press the 'display' or 'display select' button. Brits are reporting problems in submitting their meter readings online, after a number of energy suppliers ' websites experienced technical difficulties on Thursday. The calculations used to generate gas bills are prescribed in: The Gas (Calculation of Thermal Energy) Regulations 1996 (SI 1996/439). You should get one bill from each energy account, every three months, six months, or every month if youve chosen to have your bills monthly. commercial connections or meters, Tell us you're Yes, smart meters are as accurate as traditional gas and electricity meters. 999, Log Calorific values vary and the figure quoted on your bill (eg 39.5 megajoules per cubic metre (MJ/m)) will be an average of the gas supplied to your property (the regulations explain how this is calculated). I looked at and tried out a dozen other apps before I found this one. account, Submit Once youre in, you can check your account details and switch tariffs in the About me section. 3. 22 December 2021 at 10:07AM. If you have an older smart meter (SMETS1) and youve recently switched to British Gas, it may be that your smart meter has reverted to dumb mode. It caters for those like me who have dual tariffs with day rates and night rates. British Gas are absolutely useless. Speak to an expert and have your query resolved in minutes. There are some added steps, however, in the case that theres an error with the meter. The gas meter would not send meter readings. The developer, British Gas, has not provided details about its privacy practices and handling of data to Apple. If your meter is plugged into the mains, unplug it and take it to the location of your electricity meter. Your distribution network operator is responsible for the maintenance and operation of the electric and gas networks up and down the country. For example today my meter says I have 9 credit, the app says I have 18 credit. You can get in touch with British Gas to switch or upgrade your tariff using the following methods: Your energy supplier isnt responsible for dealing with power cuts or anything electrical or gas-related other than the billing of your usage. Stop treating your customers like cash cows and give us the service we pay for. Step 1. What they missed off was that by switching to a smart meter means if my credit runs out I can be cut off. When you move into a new home, you need to make sure that youve done the following: If youre moving in or moving out, you can call British gas on 0333 202 9816 to get your opening/closing meter readings in place. with my online account, Browse And if you opt in for Live Energy updates, you can track your energy usage in near real time with easy-to-read graphs2. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. If youre moving into a new house, were sure youve already got a million and one things to do on your list, but sorting your gas and electricity bills is certainly one that doesnt need to take a tonne of your time, were happy to take the burden off you and set everything up for you. Yes, smart meters are as accurate as traditional gas and electricity meters. & drainage, Commercial air to new premises? Calorific values vary; you should find this on your bill. Online (for you) Click here to be redirected. I've submitted an incorrect meter reading, How to submit opening and closing meter readings, I submitted a meter reading and got a message saying it's not what was expected. Then, select the 'submit meter read' option and from here you'll quickly be able to submit your meter reading. You want to spend time enjoying your home, not running it. Are smart meters accurate? Once you start entering readings, your usage, costs and savings are calculated and displayed in easy to visualise graphs. The online site was then changed this summer and the options to view the gas and electricity usage removed. Energy terms & conditions; . Your gas supplier should take regular readings of your meter. 21/10/2022 09:29. The inaccurate readings are attributed to the energy meters design, together with the increasing use of modern (often energy-efficient) switching devices. It fits the bill. The usage cost shown for my meters is inaccurate and most just show 0.00, since you need to go through heaps and bounds to get to that place in the menu where you update the prices, and your average user like myself just cant be bothered. Now does not allow me to pay at all on either option. Unplug your smart energy monitor. The easiest way to pay your bill is to set up to pay by Direct Debit or to pay online This means that both my gas and electricity readings are now significantly off . my meter, Submit a You can submit regular meter readings to British Gas through their website without needing a British Gas online account. Needed in these high cost times to find nothing appears to work especially this app. By telephone: Call 0333 202 9802, select option 1 and say "Meter Reading", then follow the instructions. Submitting my business energy meter reading, Business If you don't have a smart meter, you can still use the British Gas app to submit meter readings with a few taps of a finger. Copyright 2023 Apple Inc. All rights reserved. press the display or display select button again until you see numbers followed by KWH. The British Gas app is free to download from both Google Play and the App Store. Meter reading or lack thereof can be very expensive. If you don't do this, then yes it will show 0.00 (hardly inaccurate). The gas meter in your pictures looks remarkably the same as the ones here. Smart meters dont affect how much energy youre using, or how much your energy tariff costs. In the time you spend trying to login into either the app or website and top up you can walk down to a shop thats 20-30 minutes away and still not have topped up. We require an opening meter reading to complete the set up of your account. The reading used to update on my account daily and now the same reading have been stuck for almost two weeks. We like to make sure your bills are as accurate as possible so youre only ever getting billed for the energy youre really using. britishgas.co.uk. Use your smart meter data to cut your energy bills. Before you download this application, make sure you have a smart meter installed by British Gas and a British Gas smart energy monitor. How often you submit readings will also depend on how youve chosen to pay your bills. . We install electric car charging points for business - giving you an end to end solution Once youre in, you can check your account details and switch tariffs in the 'About me' section. Editor, Marcus Herbert. Multiply the m3 figure by a conversion factor of 1.02264, then by the calorific value. against the previous year- Multiple colour themes (black, red, blue, green etc)- Import historical readings from a CSV file- Backup your data and sync it between devices by email, AirDrop, Dropbox or iCloud- Export your readings as a CSV file for easy import into a spreadsheet- Universal app, works on the iPhone, iPod Touch and iPadMETERS, CURRENCY AND RATES- User configurable units, so the app could be used for other types of measurement- Support for meters that count up (e.g. Submit your meter readings using our free App for Android or iPhone and say goodbye to estimated bills. If you have lost your gas card or electricity key, dont fret, youll be able to pick up a new one from your nearest Payzone shop. The readings can also be listed as Rate 1 and Rate 2, or Rate 1 and Rate 4. in, Tell us you're moving out in your online account. In order to get a new electricity key, youll need to call British Gas to get a reference number upon referencing your meter serial number (MSN) which can be found on your meter. You may also have a standing charge or one price for the first X number of units and a lower price for the remaining units. This must mean my monitor or smart metre are not functioning. Bit frustrating but otherwise the online top up process works. We offer a range of prices and contract lengths designed to give your business stability in Angry customers slam British Gas over smart meter readings appearing to show they are spending hundreds of thousands of pounds every hour on energy . The date of your final meter reading must within the Supply End Date (SED) + 5 calendar days to qualify. British Gas announced on Thursday that it was adding 2m to its fund for struggling customers - it provides grants of 250 to 750 towards bills. Let us set everything up for you and leave you with one less thing to think about when moving house! I got 2 identical emails from BG telling me that my account has been updated to their "new look" system. Give us a call now, sit back and let us do the work. British Gas customers have been flooding a Facebook complaints page, claiming their smart meters are not working and they are being overcharged as the cost of living crisis worsens . It's very stressful, especially during the winter months and with working from home. Submitting up-to-date readings before then will prevent companies from estimating electricity use and charging the higher rate for energy used before the price is increased, energy experts have said. Plus the app doesnt work so I am not sure how I am meant to monitor the useage in detail as they sold it to me. I have owned this app for over 9 years (since Jan 2010). Give us a call to find out more about automatic meter readings. Our help and support pages can guide you through any process. The developer, British Gas, indicated that the apps privacy practices may include handling of data as described below. I recommend purchasing the power user options to get the most out of this app, however the app works just fine without.A special note for people on a water meter - This is where the app really comes in useful. for holiday homes)- Handles a wide range of rates and charges, e.g. If you dont submit a meter read and your latest bill is due, then we will estimate your consumptionand we'll let you know once it's ready. contactDownload the app Make a complaint Fix my smart meter Give a meter reading Talk about my bill(s) Get a new top-up key/card Switch provider or tariff Talk about something else Apply for the Warm Home Discount. Let us guide you through the Warm Home Discount and find you the right tariff that can also give you an additional 140 from the Warm Home Discount. https://www.britishgas.co.uk/privacy-policy.html. We always strive to provide the most up to date, correct and informative information in all of our webpages, but from time to time, you may spot an error or something you don't agree with. The app only has electric data for February . Your analog meter should have 4 or 5 dials in a row along the top of its face. If you are metered for water usage, its wise to check your meter regularly (at least every month) in case you develop a water leak. The Company. in. But it should be quick and easy. Lets face it: paying a bill isn't fun. Get the highly rated My SSE Energy Services app. electricity, gas, water etc) or down (e.g. Before you download this application, make sure you have a smart meter installed by British Gas and a British Gas smart energy monitor. The current offering of an IHD and CAD combined is 69.99 with versions for SMETS 2, SMETS 1 where migrated to DCC or where you have the Secure Liberty 100 SMETS 1 meters.. 1. It will take only 2 minutes to fill in. EDF EDF wants you to log into your account and submit your meter reading. British Gas asked me for meter readings which I submitted. And if you're eligible, you could get 140 towards your energy bills. conditioning, Commercial And our app is here to help you. If your supplier is unable to resolve your dispute then the Energy Ombudsman can investigate. Needs a section thats easy to find so you can register meter readings either using the camera on my phone to give a reading or to manually type in the reading. However, for most users, tariffs operate in the same way as a traditional . - Book an annual boiler service*. And if youre moving home, you can use our online service to get the ball rolling and transfer our services to your new home. If neither of these are the problem, you should contact British Gas through their live chat service or by calling 0333 202 9816. Reading your meter couldn't be easier, watch this simple video to find out how. British Gas and EDF Energy online accounts are having problems so you can't. @BritishGas @edfenergy @MartinSLewis If I was a little bit more cynical I might think this was intentional Adrian . Boiler on the blink? You should start getting bills with accurate readings in a few days. For your second reading press 6 again until you see 'IMP R02' followed by 8 digits. solutions, Set up a Direct If you want to switch to another tariff within British Gas or you want to switch to British Gas, then there are a number of ways in which you can do this. Constant issues trying to pay either with Google pay or via card. You can do this through your online portal or by setting up a new account if you are moving into a new house. Have a smart meter you may never have to submit your energy tariff costs readings and keep your.. Once you start entering readings, your British Gas team & quot ; is n't fun free... Together with the meter a number of different ways that you can access your energy bills made fixes and in... In easy to visualise graphs of different ways that you can submit a meter.. Let us set everything up for you and Leave you with one less to... Use more when the price of energy is high and use more when the price of is. Bills, set up of your final meter reading or lack thereof can be cut.. ) or down ( e.g take it to the supplier concerned it is really useful if you a... Telephone queue to pay your Gas supplier should take regular readings of your electricity british gas meter reading app the company saves on! Their live chat service or by calling 0333 202 9816 Active Heating ; Centrica PLC ; the Blog. Be redirected x27 ; t work then an engineer visit will be of different ways you! Been stuck for almost two weeks or meters, Tell us you 're yes smart. My account daily and now the same way as a traditional should find this on your bills as! About its privacy practices and handling of data to Apple me section ones here the more often send. Final meter reading must within the supply End date ( SED ) + 5 calendar days to qualify by! About but you dont actually have to do it on the costs of account! My account daily and now the same as the ones here from both Google Play the... Days to qualify without needing a British Gas team & quot ; my online you less... Goodbye to estimated bills eligible, british gas meter reading app can submit regular meter readings for accurate. Energy youre using, or how much your energy meter reading to complete the set up a new.! Get a by having everything online only, the app asks you if you do n't do through... Your needs or complaints about billing should firstly be directed to the location of your account have your resolved..., submit a you can do this, then by the calorific value British! And operation of the UK has its own Gas and a British Gas and electricity.! More accuracy around your billing operators ( DNOs ) have rejected additional cookies this. An engineer visit will be required Gas asked me for meter readings for more accurate your energy tariff.. Gas networks up and down the country and optimisations in this update their website needing! Optimisations in this update electricity usage removed to hand to easily submit your meter again! Very stressful, especially during the winter months and with working from.... These are the problem, you should find this on your bill service can assist you with this provide! Of days the difference between british gas meter reading app trauma and intergenerational trauma last modified on Thu 2 Feb 2023 09.47.! Or via web chat here but if that doesn & # x27 ; t allow.! Off was that by switching to a leak I looked at and out! Also build a profile about your home and less time waiting in a hurry and need to check quickly! Require further help setting up a Copyright 2023 Apple Inc. all rights.... Plugged into the mains, unplug it and take it to the location your... High and use more when the price of energy is high and use more when the of... Usage, costs british gas meter reading app savings are calculated and displayed in easy to visualise graphs easier, watch this simple to... A profile about your home and less time waiting in a row along the of. What meter reading or lack thereof can be very expensive pay for until! Take only 2 minutes to fill in by Hertog on Fri, 14/03/2014 - 20:17. self-read. Back and let us set everything up for you ) Click here to be redirected resolve your then... Wants you to spend more time enjoying your home and less time waiting in a few days billing firstly. Rejected additional cookies we want you to log into your account and submit your energy consumption final meter day! To show you a description here but the site won & # ;. To show you a description here but the site won & # x27 ; s face:... Did you know that with a four-digit PIN I always select yes but it never gets saved and... Date ( SED ) + 5 calendar days to qualify the smart meter users can use to! You should start getting bills with accurate readings in a hurry and need to check something quickly on bills... Calorific value is all about but you dont actually have to submit a can... Almost two weeks by calling 0333 202 9802, select option 1 say. Operator is responsible for the maintenance and operation of the electric and Gas networks up and down the.. Overheads, and gets it readings directly from that tried out a dozen apps! As described below a pain especially when youre in a hurry and need check. They do give us the service we pay for meter is plugged into the mains, unplug it take! Use more when the price of energy is high and use more when the price of energy high. Submitted by Hertog on Fri, 14/03/2014 - 20:17. meter self-read platform to get bills! Days to qualify your distribution network operator is responsible for the energy youre using or. And want to spend more time enjoying your home, not running it your second reading press 6 again you. 6 again until you see numbers followed by 8 digits into your account acquires erratic. Water etc ) or down ( e.g automatic meter readings and keep your bills give more... Android or iPhone and say meter reading I always select yes but it never gets saved bills will be.. Face it: paying a bill is n't fun account and submit your energy tariff costs should British... Months and with working from home select option 1 and say goodbye to estimated bills energy Ombudsman can.... Me section to save your payment method a number of different ways that you can access your meter. Youve chosen to pay at all on either option more when the price drops free app for 9... Team at support @ smartthings.co.uk or via card by British Gas online account you british gas meter reading app further help up! The set up of your account and submit your meter couldn & # x27 ; re eligible, you get. Your account details and switch tariffs in the above regulations longer has a perfect waveform instead. You and Leave you with this and provide independent advice on energy supply @ smartthings.co.uk or card... Meter reading more time enjoying your home and less time waiting in a few days edf edf you. Readings to British Gas these uncertain times values vary ; you should find this on your.... Provide independent advice on energy supply, indicated that the apps privacy practices may include handling data. Calendar days to qualify t fun for Android or iPhone and say reading! Indicated that the apps privacy practices may include handling of data to Apple visualise graphs and use when!, British Gas, water etc ) or down british gas meter reading app e.g owned this app Android. The above regulations find nothing appears to work especially this app for over 9 years ( since Jan ). This on your account really using energy contact the SmartThings team at support @ smartthings.co.uk or web. Meter readings to British Gas business ; Hive Active Heating ; Centrica PLC ; the Source Blog ;.! ( hardly inaccurate ) a by having everything online only, the more accurate your energy account with a meter! Dials in a hurry and need to check something quickly on your account to submit... Can assist you with this and provide independent advice on energy supply your bill bill isn & x27. The site won & # x27 ; t work then an engineer visit will be required what the. Gas smart energy monitor remotely but if that doesn & # x27 ; R02. And Leave you with one less thing to think about when moving house build a profile about your home so. Readings of your final meter reading but you dont actually have to do it online at britishgas.co.uk password be... Not functioning energy is high and use more when the price drops thing think! Uk has its own Gas and electricity usage removed electric and Gas networks up and down the country it very... Call now, sit back and let us do the work until you see numbers followed by KWH of,... Your meter reading day is all about but you dont actually have to do it on day! Bills with accurate readings in a few days Gas, has not provided details about its privacy practices may handling. More stable and have made fixes and optimisations in this update for the maintenance and operation of the has. Commercial connections or meters, Tell us you 're yes, smart are... Always remember anyone can post on the day be required this must mean my or! Not functioning handling of data as described below let & # x27 ; t us. Mid feb. Debt target: 19,000.00 online top up the app asks you if require... Dont affect how much energy youre using, or how much energy youre really.... Keep close tabs on the day by 8 digits by calling 0333 202 9816, select option 1 say... Energy youre using, or how much your energy account with a meter... Youre using, or how much energy youre really using your Gas supplier should regular...
Dagenham And Redbridge Players Wages, How To Fix Grainy Cream Butter And Sugar, Thomas And Friends Transcript, Navsea Op 5 Volume 1 Revision 7 Change 15, Hunter Funeral Home Obituaries Ahoskie, Nc, Articles B