This should fix the issue, and you can use Discovery Plus now. Because see, as humans, we need ample rest to work and think efficiently. Now, these steps only apply to Sky Q devices. There is nothing upon sign in to Discoveryplus.com that gives you the opportunity to enter a code or add the Q box as a device. You can move to the next troubleshooting step in this article. Fix Discovery Plus Not Working On Sky Q Discovery, Inc. entered the streaming foray in 2021 with the launch of discovery+ in the USA. This unofficial forum has no affiliation with Discovery, Inc. Press J to jump to the feed. I know easy workarounds to fix this problem. Posted by a Superuser, not a Sky employee. Want to know more about this website and me? His favorite topics are Windows 11, Android, and How To's. How do you check when the subscription ends? See, this process will completely drain the energy from your TV. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. Note it down. So prepare a phone or a computer and just follow along with these. It might be the reason why your Discovery Plus isnt working. Disney+ requires a consistent and stable internet connection to work correctly on your Sky Q box. Now, plug in the TV to the power source again. You need to be either a Sky Q, Sky Glass or Sky Stream customer. Ensure that your device is connected to a stable Wifi. You will be given a QR code and scanned with your phones camera. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. Open the app from the apps menu, or say Get discovery+ into your voice remote. Weve been having issues and found the above, the link worked for us. So even if Discovery Plus is indeed down right now. The above guide helps you with Discovery Plus Sky Q activation. To check your internet connection on Sky Q: 1. After doing so, you will be headed to the Sky website. Head to theSettingsof your Sky Q Box. No problem. Confirm your discovery+ subscription through Sky Marketplace. Switch your devices back on. But dont worry, as mentioned earlier, problems like this generally dont last longer than a day. 1. See how to get discovery+ on Sky Marketplace. You need to know how fast your Internet is 1st. A page will appear that will show you the cost of the Discovery Plus. Alternatively, its worth contacting Sky as they should be able to provide additional steps on how to fix Disney+ issues with Sky Q. just had sky fitted yesterday. Note: Discovery Plus doesnt have a phone number you can call for assistance. I still have discovery plus active as a product under my account but it simply will not work. You'll be taken to the screen with the activation code and a new URL link for Discovery which is, Enter the activation code - this will activate your Sky Q box/Sky Glass. Check if Disney+ is working now. Tried it today and sane issue persists. However, if the Discovery Plus was already activated but you are still facing the issue, then move to the next troubleshooting step here. I also cannot open the website required to relink. 5. How Do I Activate Discovery Plus on Sky Q? Answered We're sorry to hear that youre unable to access discovery+ through the Sky Q app.Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year.As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. To check the servers of Discovery Plus, you can use Downdetector. So come back tomorrow or even a couple of hours later. Occasionally, Disney+ does suffer technical issues, and when that happens, there is nothing to do other than wait for Disney to resolve the issues. Trust that sky will lengthen the contract accordingly, Re: Sky Q Discovery Plus Pass Stopped on all Devices ###RESOLVED###, This message was authored by Minnesotafats. Firstly, switch off your Sky Q box as well as your TV. In case, there is an issue with the Discovery Plus servers, you will have to wait for some time for the servers to be up again. Select. Stay on the screen with the QR code while you grab your phone or computer. 4. Even when Sky do eventually upgrade you only get the entertainment package and NO sport. @Zigmanwhat do you mean Even when Sky do upgrade you. Save my name, email, and website in this browser for the next time I comment. Its certainly possible that the issues youre experiencing on Disney+ on Sky Q are totally out of your control. If the servers are down, then Discovery Plus may not work on Sky Q. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. You may need to speak with your provider for support as this could be a latency issue with your Broadband connection. Sky Q and Discovery Plus have an official partnership. Firstly, switch off your Sky Q box as well as your TV. Now, the app itself doesnt have a designated page that shows the status of its servers. Don't forget to activate your discovery+ account once you've signed up. Reddit and its partners use cookies and similar technologies to provide you with a better experience. You should check your internet speed. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. discovery+ is a trademark of Discovery or its subsidiaries and affiliates. Hover over settings. READ NEXT: How to Reset and Change Discovery Plus PasswordHow To Get and Setup Discovery Plus on RokuFix Discovery Plus Not Working or Crashing on Roku, Fire TV StickDiscovery Plus On DirecTV, Availability, How To WatchHow to Activate Discoveryplus co uk/tv 2022 | Discovery Channel UK, How To Fix Fifa 23 Web App Not Working 2023, How To Fix White Screen Of Death On Windows 11 Startup. Press and hold the power button for a minute. How you can activate this streaming platform using your Sky Q account. This fixes any bugs and technical glitches you encounter with Sky Q and solves issues with Discovery Plus. So dont worry if you only see a QR code when clicking Discovery Plus. Now, choose the option forUpgrade Now. Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app. Current problems and outages | Downdetector. But similar to what you did on the previous fix. See, there might be an issue with your Discovery Plus account. Let me explain. Sharing your apparently useful knowledge would be useful to those having difficulty subscribing to Discovery+ for free on Sky Q!?! And to answer that, heres a table that shows. Turn off your TV or projector. Sky needs to contact Discovery +. If you think about it, your TV is also running its own system, separate from your Sky Q. Now, you will see a 6-digit code on your Sky Q Code. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. If you are facing issues with it, you should try updating your Sky Q box. Can you confirm that I should be able to access Discovery Plus with my PC or any of my mobile devices? 5. And either way, only representatives from these respective brands can fix this problem. Just thinking about that scenario is exhausting, right? Just checked again, still working on my Galaxy S9. To log in to your Sky Q set-top box, do the following. You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. Disney+ is usually a pretty stable streaming service and issues are pretty few and far between, but like all streaming services, sometimes they fail to work as expected. This will tell you whether there is any issue with the servers of Discovery Plus or not. If you cancel your Sky Q, Sky Glass or Sky Stream subscription, or downgrade to the Q Essentials TV pack, you will lose access to your discovery+ account. If the internet is stable, it is not the reason for facing this issue. You should check if theres a new update available. Stay on the screen with the QR code while you grab your phone or computer. Another troubleshooting step to follow is to power cycle your TV. Discovery Plus is a well-known streaming service that offers free and paid subscriptions to users. As an Amazon Associate we may earn from qualifying purchases. Media/PR: If you represent a media or PR company and would like us to review a product or send us a press release, please do get in touch via the email listed below. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. Bring your router close to your TV.Connect your TV to the router through a wired connection. Make sure your Internet connection is working again and retry the Discovery Plus app. Refreshing your Disney+ is often a great method to get things working again on Sky Q. On this website I share everything that Ive learned about Smart Homes. But this time, I recommend doing it through power cycling. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. Now, dont worry, even if this is all new information to you. All Rights Reserved. If there is no issue with the servers, then you can move to the next step in this article. Sky Q Customer Support Contact Number-03337591074. See how to get discovery+ on Sky Marketplace. No account is needed to set up Discovery Plus on Sky Q it just takes a few attempts to sort it out. 3. Now, plug in the TV to the power source again. We're sorry to hear that youre unable to access discovery+ through the Sky Q app. And when this happens, your Sky boxs apps or functions may stop working. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. P.S. discovery+ is now available at no extra cost for Sky Q, Sky Glass and Sky Stream customers. Once you do that, unplug your TV from the power source. From the hidden menu, scroll down and click refresh apps. If you have a slow internet connection, youre likely to experience Disney+ buffering issues on Sky Q. Its always worth checking to see if there is a software update available for your Sky Q Box. 11/Dec/2021 - My email toDiscovery Plus Support, 15/Dec/2021 - Email from Discovery Plus Support. Go to the apps rail, select discovery+, and then select Sign In. Its time to contact your service provider. Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. To reset your router, just simply unplug it, and after 5 minutes, plug it back in again. Unplug your router for 60 seconds and plug it back again (power cycling). By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. 1. Here, selectSystem Infoand then selectSoftware Version. This has nothing to do with Sky as the orginal post states this is discovery that have caused all of the problems with updatuing their system they have even admitted this to the OP as in their first post. Leave the box and connected devices off for a few minutes. Eurosport 1&2 now appearing under channels in app on sky. Now, if you get a number higher than 4 Mbps, proceed to the next fix. The first thing you should try with any remote-based issues is re-pairing it with your Sky Q box. Turn OFF your TV (and router if an ethernet cable connects it to your Sky box). You can view all the details on contacting Disney+ right here. A page will appear that will show you the cost of the Discovery Plus. Method 3: Refresh Your Disney Plus App. If you cannot use Discovery Plus on Sky Q, then you should check the servers of Discovery Plus. So you need to improve your Internet connection. Posted by a Superuser, not a Sky employee. Go down to Settings but don't press select. Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. Sometimes, this also happens when Discovery plus is down. Select discovery+ in the app section of Sky Q Press the blue Login button On a smartphone, tablet or PC go to https://auth.discoveryplus.. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. It was called " Giant Squid Caught on Camera", it sparked a lifetime of love for oceanic life and I would love to watch it again. So simply click 1 of them and check if the problem is coming from your end or not. On average, new discussions are replied to by our users within 90 minutes. Simple steps to activate your Discovery Plus on Sky Q: Open Discovery Plus on your Sky box. Turn your TV or projector back on. 1. After doing so, you will be headed to the Sky website. Apparently You now have to pay 4.99 a month. 6.99 per month but I'll probably cancel after the Australian Open and go back to the free Sky Q version. Been mentioned in the discovery plus not working on sky q Plus on Sky Q set-top box, do the following this. Switch off your Sky Q box and check if the problem is coming from end! Table that shows to speak with your provider for Support as this could a. Scanned with your phones camera the issues youre experiencing on Disney+ on Sky box! Is to power cycle your TV from the hidden menu, or say discovery+! Do eventually upgrade you a better experience connection, youre likely to experience Disney+ buffering issues Sky! The entertainment package and no sport should be able to access discovery+ through the Sky website the code mentioned your!, still working on my Galaxy S9 again discovery plus not working on sky q retry the Discovery Plus Sky Q, Sky Glass Sky... 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