Under no circumstances shall we be liable for any damages or expenses whatsoever incurred by any Guest as a result of such denial of boarding, refusal to re-board, quarantine, disembarkation, or other steps taken by us. The first named person on the booking (party leader) must be at least 18 years of age except for bookings on itineraries that begin or end in North America or China or include ports of call in North America or China. If, for any reason, we make any payment to you or a third party for which the airline is responsible in accordance with the Denied Boarding Regulations, you must, when requested, assign to us the rights you have or had to claim the payment in question from the airline. (1) In accordance with EU Directive (EC) No 2111/2005, we are required to bring to your attention the existence of a Community list which contains details of air carriers that are subject to an operating ban within the EU Community. (1) You may cancel your confirmed booking at any time before departure. You will be asked to confirm you have read the Terms and Conditions before your booking is accepted. This means that, subject to these Terms and Conditions, we will accept responsibility if, for example, you suffer death or personal injury or your contracted holiday arrangements are not provided as promised or prove deficient as a result of the failure of ourselves, our employees, agents or suppliers to use reasonable skill and care in making, performing or providing, as applicable, your contracted holiday arrangements. The Guest consents to NCL's use and display of the Guest's likeness in any video, photograph or other depiction for any purpose, commercial or otherwise, without compensation or liability of any kind. But I am wondering if anyone has received a refund for a cruise that NCL cancelled from March until June, 2020 and you went on line a requested a refund instead of FCC. All notifications required under international convention or EU regulation must be made to us directly and time limits apply by reference to receipt by us. Cruise News ; NCL Sky, May 28-June 8, 2023 Reduced our itinerary time on islands by 20% and still want to charge to cancel. If you do not arrive to embark on time at any port or place then we shall have no liability in respect of the consequences. In addition, regardless of any wording used by us on our website, in any of our brochures or elsewhere, we only promise to use reasonable skill and care and we do not have any greater or different liability to you. You acknowledge that medical care whilst on a cruise ship may be limited or delayed and that the ship may travel to destinations where medical care is unavailable. You must comply with the boarding requirements detailed in our Frequently Asked Questions on our website or otherwise advised to you. Norwegian Cruise . In such cases the Guest concerned shall not be entitled to any refund of the holiday cost or compensation of any kind. If you are not an EU citizen or do not hold an EU citizens passport, you must check the passport and visa requirements applicable to your chosen holiday (including all countries to or through which you intend to travel) and ensure you comply with them, the relevant information can be found here: CIBTvisas (http://cibtvisas.de/leisure-eu-splash). Providing we are notified of the cancellation prior to departure, government and port taxes will be refunded where paid. (i) the proposed alteration(s) and any impact they have on the price of your holiday; (ii) in the event that you do not wish to accept the alteration, details of any alternative holiday we are able to offer and the applicable price (where this is of a lower quality or cost, there will be a price reduction); (iii) your entitlement to cancel your booking and receive a full refund if you do not want to accept the alteration or any alternative holiday offered; and. (2) Please be aware that any advice against non-essential international travel (including as a result of COVID-19) issued by the UK Foreign, Commonwealth and Development Office (or equivalent authorities outside the UK for citizens of those countries) may have an impact on your travel insurance. Any special requirement which we have accepted will be specifically confirmed as accepted on your confirmation invoice. Please bear in mind that passport applications are currently taking significantly longer to process than usual in most countries as a result of the coronavirus pandemic. No refunds will be given for any missed . With the Interactive Air offer guests can choose between flexible fares (allowing changes after booking and payment with final cruise payment) or have access to current available flight pricing with restricted fares (allowing no changes and required payment in full at time of booking). (6) In these Terms and Conditions, you, your and Guest means all or any of the persons named on the booking (including anyone who is added or substituted at a later date). Except as otherwise set out in these Terms and Conditions, you must indemnify us for any expense incurred or suffered by us which is not included in the holiday price you have paid to us including (without limitation) expenses relating to medical, dental or similar treatment, accommodation, transportation, repatriation or damage to property. For any claims which are covered by clause 12(5) or 12(6) or to which the provisions of any other international convention apply, this clause 12(1) will only apply to the extent that it is consistent with the applicable provisions of the Regulation and Athens Convention (as defined in clause 12(6)) or the applicable provisions of any other applicable international convention or EU regulation. No compensation is payable for insignificant changes. NCL Sky, May 28-June 8, 2023 Reduced our itinerary time on islands by 20% and still want to charge to cancel. (4) It is your responsibility to obtain ESTA approval or a US visa if required. Alternatively, you may notify the travel agent through whom you made your booking. (3) You will be provided with a voucher for your confirmed transfer which you will need to present before you will be allowed to board your transfer vehicle. Claims must be made directly to the insurance company concerned. If you are unable to travel as a result of failure or inability to comply with any health related or other requirements, cancellation charges will apply as referred to in clause 8. Before making a booking, you must ensure that you have read and understood these Terms and Conditions (raising any queries you have with us). The above conditions will apply in respect of any other country against which comparable sanctions are issued by the United States. No compensation will be payable or other liability accepted (except as set out above) where a change results from unavoidable and extraordinary circumstances (see clause 11). It may be possible to make changes at a later stage but the costs involved in doing so will be higher. Crystal Cruises: Up to 90 days. Please, however, bear in mind that no mini-safe is totally secure and consider carefully whether you need to bring the items in question with you on holiday. Where you miss your transfer for a reason outside your control, we will endeavour to accommodate you on a later transfer if there is one, subject to availability of space, but do not promise to do so. The commencement date of this limitation period is usually calculated from the passenger's date of disembarkation. NCL will in addition be entitled to levy the relevant cancellation charges applicable to any flights. This administration fee will also be payable if you wish to make any other alteration to your booking at any time (subject to availability) including where you have given us incorrect information at the time of booking. Occasionally, before departure, we may be constrained by circumstances beyond our control to make a significant alteration to one or more of the main characteristics of the travel services which form part of your confirmed booking or to any special requirements which we have accepted and agreed to fulfil as part of our contract as referred to in clause 16. Costs associated with transportation to rejoin the ship such as, but not limited to, travel costs, government fees, visa fees, subsistence, accommodation, air fare, launch fare, car hire or agency fees must be borne by you. Providing the application is accepted, you will be provided with approval via the website. The limitation period may be suspended or interrupted in accordance with the national law of the court dealing with a claim but no action may brought under the Athens Convention later than 5 years from the date of disembarkation (or in the event of death, the date disembarkation should have taken place) or, if earlier, 3 years from the date the passenger knew or ought reasonably to have known of the injury, loss or damage. (2) If any individual Guest wishes to transfer their individual booking to another person (introduced by you), you may do so provided the person to whom you wish to transfer your individual booking satisfies all conditions which form part of your contract with us. (3) Please read your policy details carefully and take them with you on holiday. Each Guest may bring on board two pieces of baggage, with each piece weighing a maximum of 20 KG. (7) Please note: you are subject to and bound by the terms and conditions of the airline which operates your flight. Cruise Cancelled by Norwegian. By continuing to browse the site you agree to our use of cookies. (1) Subject to the requirements of EU Regulation 1177/2010, we regret we are not in a position to offer you any assistance in the event of delay at your outward or homeward point of departure. Where we are able to do so, an amendment fee of 50 per person per change will be payable together with any costs incurred by ourselves and any costs or charges incurred or imposed by any of our suppliers. The Athens Convention also limits the maximum amount we as the carrier may have to pay where loss of or damage to luggage occurs during the course of carriage. Guest agrees that we may (1) keep Guest's personal and sensitive data, (2) use such personal data in our business worldwide in accordance with its published privacy policy, (3) share such personal data with our affiliated or related companies, and (4) subject such personal data to processing worldwide. At Norwegian Cruise Line, our mission is to provide superior cruise holidays for our guests. Suspended Sailings - Refund Request. In this situation, we will refund all monies you have paid to us within the period prescribed by the legislation applicable at the relevant time from the effective date of cancellation (see clause 10(1)d) but will have no further or other liability to you including in respect of compensation or any costs or expenses you incur or have incurred as a result. It is your responsibility to be at the correct place at the correct time as the transfer vehicle is not obliged to wait. Requested excursions may not be available at time of booking. Additionally, we will have no liability for any costs or expenses they incur as a result. We reserve the right to increase or decrease the prices of unsold holidays at any time. Bonus Future Cruise Credits. (5) Where any claim or part of a claim (including those involving death or personal injury) concerns or arises from any flight arrangements (including without limitation, the process of getting on and/or off the aircraft concerned) to which any international convention or EU regulation applies where we have arranged the flight as part of our contract (whether or not as part of a flight inclusive package), our liability (including the maximum amount of compensation we will have to pay you, the types of claim and the circumstances in which compensation will be payable) will be limited as if we were the carrier in question as set out in this clause 12(5). Partial refunds are not allowed. Any such items or noxious substance in your possession on embarkation shall immediately be surrendered to an appropriate member of staff and may be confiscated, destroyed or surrendered to authorities. Please read our Terms and Conditions as well as our Frequently Asked Questions Section which can be found on www.ncl.com, carefully as they set out our respective rights and obligations and important information. (4) Where you book cruise-only arrangements through a tour operator, your contract will be with that tour operator and not us. Without limitation, you will not be entitled to a full refund and cancellation charges are likely to apply where such circumstances affect your ability to travel on your holiday rather than our ability to perform or provide the contracted arrangements. Forum Jump. Want to charge to cancel you made your booking is accepted date disembarkation. Superior Cruise holidays for our guests your confirmation invoice mission is to provide superior Cruise holidays for our.... Still want to charge to cancel unsold holidays at any time before departure issued by Terms. By the United States will apply in respect of any kind obtain ESTA approval or a visa! 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