rain has made RICA easy - you can now RICA your SIM on the website, using your smartphone, in 3 simple steps. I see they open tomorrow so hopefully it will be done. All of them getting stuck on the Rica Now button. Rain has recently launched an online RICA process which removes the need to physically wait for a RICA-certified agent to activate a SIM.The Regulation of Interception of Communications and Provision of Communication-Related Information Act 70 of 2002 (RICA aims to combat organised crime by ensuring that telecoms providers collect and keep records of all their customers, which include ID numbers and residential addresses.Service providers are obligated to verify that the information which they collect are accurate. Give it a go. The Rica Now button works and I can upload my documents for verification.I have the SIM in my router and just waiting for address verification but just doesn't go any furtherYou are waiting for them to check and prove the information provided You are waiting for them to check and prove the information provided
I contacted their support twice but that didn't help at all It could be something silly like trying a different browser or trying it on a computer instead of the phone. It could be something silly like trying a different browser or trying it on a computer instead of the phone. Tried Firefox, Chrome and Opera Mini. You must log in or register to reply here. I think the best solution is to get a new one from a Tyme Bank kioski.Update: A Rica consultant called and said they'll investigate why I'm getting stuck on that particular page.Update 2: I got an sms on my phone with a link to eRica and finally. Thanks I did consider that but it'll be difficult to get it delivered to me because during my work hours I'm on the road going from place to place therefore I can't accept any deliveries.I have the exact same problem, I thought it was just meI contacted their support twice but that didn't help at all This is typically done by the person involved in the RICA process.Until now, it was necessary for people to go to a physical store or wait for a RICA agent to visit them to activate a SIM or other telecoms service.Rain has changed this process by allowing its new subscribers to RICA and activate their SIM through an easy-to-use online process.Rain’s chief marketing officer Khaya Dlanga told MyBroadband that new Rain customers can visit the company’s website and follow three easy steps to activate their SIM:“A customer will have to have a valid South African identity document and a proof of residence that is no more than 3 months old,” Dlanga said.He explained that with Rain’s online RICA, customers no longer have to physically wait for a RICA certified agent to activate their SIM.“They can RICA and activate their SIM from the comfort of their home, the beach, or a bus bench. Just upload a proof … Thread ... Update 2: I got an sms on my phone with a link to eRica and finally. Anywhere,” said Dlanga.He said the response to the online RICA process has been positive so far, and that it has been especially helpful to those customers who purchased
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